A chatbot or virtual assistant is an artificial intelligence system designed to interact with users through natural language, capable of understanding queries, generating responses, and automating tasks or conversational processes.
Respond to your clients or users at any time, with no waiting times or queues.
Handle hundreds of simultaneous conversations without increasing your team size.
Resolve FAQs, manage requests and collect data fully automatically.
Adapt responses based on user profile, history and context.
Connect your chatbot with your website, CRM, email, WhatsApp or social networks.
- Guided flows for bookings, incidents and technical support.
- Integration with databases and internal systems.
- Full control over the conversational flow and clear metrics.
- Ideal for customer support and helpdesk.
- Natural conversations in multiple languages.
- Connection to your documentation, FAQs and knowledge base.
- Responses aligned with your brand and communication tone.
- Perfect for advanced support, onboarding and internal assistance.
If you are interested in getting more details about Chatbots, please contact us at biotechvana@biotechvana.com so we can design a tailor-made solution for your project.
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