For centers with high volumes of bioinformatics data, we offer an all-in-one comprehensive service contract, in which we operate as a unit directly linked to the bioinformatics infrastructure managers of the contracting center.
Under this type of annual contract, the center does not hire a single bioinformatician profile but rather a multidisciplinary team of bioinformatics experts composed of biologists and computer engineers whose role is to provide technical support to the center’s users in the following tasks:
Experimental design, data analysis, and use of programs and pipelines
User account and permission management on the server
Installation and maintenance of GPRO Suite and any other bioinformatics resources requested by users
Custom script programming to solve specific user issues
Data integration
Technical support through a virtual assistant or via personalized chat with our experts
Statistics and algorithm development
Cybersecurity and backup management
Tutoring and training in Linux commands and console usage