When you use our services, you trust us with your information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have regarding your personal data, in accordance with the General Data Protection Regulation (GDPR).
The entity responsible for processing your personal data is:
Biotechvana SL
Parc Tecnològic de Paterna
Ronda Narcís Monturiol i Estarriol 4, Off. 112A
46980, Paterna, Valencia, Spain
Email: biotechvana@biotechvana.com
Biotechvana SL determines the purposes and means of processing your personal data and ensures full compliance with GDPR.
We only collect the data strictly necessary to provide and manage our services. This may include:
- Identification and contact information (such as your name, email address, phone number).
- Billing information (for invoicing and payment processing).
- Any information you voluntarily provide when contacting us or using our services.
We do not collect more information than is required for the intended purposes.
We process your personal data under the following lawful bases, as established by the GDPR:
- Contractual necessity (Article 6.1.b GDPR): when processing is required to provide the services you request or to manage your account, invoices, and communications.
- Legal obligations (Article 6.1.c GDPR): for compliance with tax, billing, or accounting regulations.
- Consent (Article 6.1.a GDPR): when you explicitly agree to receive marketing communications or choose to provide optional information.
- Legitimate interest (Article 6.1.f GDPR): when processing is necessary to ensure service security, prevent fraud, or improve the functionality of our website—always ensuring your rights and freedoms are not adversely affected.
Your personal data may be used for the following purposes:
- To provide and manage the services you request.
- To invoice and process payments.
- To communicate with you, including service notifications or updates.
- To send offers and promotions, only if you have explicitly consented.
We never use your personal data for purposes incompatible with those described above.
We do not share your data with third parties except when strictly necessary for service provision or legal compliance.
Currently, your data may be shared only with:
- Our accounting firm, for bookkeeping and tax-related obligations. The firm receives only the minimum information required and operates under a data-processing agreement that ensures full GDPR compliance.
No other transfers or disclosures to third parties are made unless legally required.
Under the GDPR, you have the following rights:
- Access, rectification, and erasure of your personal data.
- Objection to processing.
- Restriction of processing in specific circumstances.
- Data portability, to receive your data in a structured and commonly used format.
- Withdrawal of consent at any time.
- Lodging a complaint with a European data protection authority.
To exercise your rights, you may contact us at:
Email: biotechvana@biotechvana.com
Postal address:
Biotechvana SL
Parc Tecnològic de Paterna
Ronda Narcís Monturiol i Estarriol 4, Off. 112A
46980, Paterna, Valencia, Spain
When you communicate with us via email or contact forms, your email address and message may be stored on our mail servers for service and communication management.
When you visit our websites, we may use cookies to store session data, improve navigation, enhance user experience, and ensure proper functionality.
Cookie settings can be managed through your browser preferences.
All our servers and hosting infrastructure are located in Spain, within the European Union, hosted by IONOS. This ensures that:
- Your data is stored exclusively within the European Economic Area (EEA).
- No international transfers take place.
- Restriction of processing in specific circumstances.
- All processing complies with the GDPR and EU privacy regulations.
- Adequate technical and organizational security measures are applied.